Privacy Policy
Last updated: August 23, 2026
Data Controller
CiteHog.ai Oy, Helsinki, Finland. Contact: privacy@citehog.ai
Data We Collect
We collect account data you provide, such as email and name; the public website URL and extracted public content; workspace data, including tracked questions, snapshot results, citations, and run metadata; and automatically collected usage analytics and error logs. We do not collect payment card data — Stripe handles billing.
How We Use Data
Account data is used for authentication and service communication. Website and workspace data are used to create the first snapshot and provide weekly monitoring. Analytics and error data are used to improve product reliability.
Legal Basis
We process data based on contractual necessity (service delivery), legitimate interest (product improvement), and consent (marketing communications).
Data Storage and Residency
Core account, workspace, and run records are stored in Supabase's EU region. We use Vercel for hosting and workflows, Firecrawl for public-site extraction, OpenAI for ChatGPT measurements, Amazon Bedrock EU for internal inference, Stripe for billing, PostHog EU for analytics, and Sentry for error monitoring. These providers may process data in other regions under their own data-processing terms.
Data Retention
Account and workspace data are retained while your account remains open or as needed to provide the service and meet legal obligations. Raw run data is retained for up to 12 months. You may request deletion at any time.
Your Rights
Under GDPR, you have the right to access, correct, delete, and port your data. You may also object to processing or request restriction. Contact privacy@citehog.ai to exercise these rights.
Cookies and Analytics
We use essential cookies for authentication. Analytics are processed through PostHog (EU-hosted). No third-party advertising cookies are used.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We will update the date on this page and show material changes in the app where appropriate.